Senior HR Operations Manager
Company: Creatio
Location: Boston
Posted on: May 8, 2024
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Job Description:
We are seeking a strategic and detail-oriented Senior HR
Operations Manager to oversee the efficient and effective delivery
of HR operations and services within our organization. The Senior
HR Operations Manager will be responsible for managing various HR
functions, including HRIS management, budgeting, employee data
management, payroll coordination, and HR process improvement. The
ideal candidate will have a strong background in HR operations,
excellent organizational skills, and the ability to drive process
optimization and enhance HR service delivery. This role is a remote
- mode working model with the possibility to work from the Warsaw
office. Responsibilities: * identify opportunities to streamline HR
processes, improve efficiency, and enhance service delivery; *
utilize technology and automation tools to optimize HR operations
and reduce manual work; * oversee the implementation,
configuration, and maintenance of the HRIS (Human Resources
Information System); * collaborate with IT and vendors to
troubleshoot system issues and implement system enhancements; *
ensure accurate and secure management of employee data, including
personnel files, HRIS records, and other HR-related documentation;
* develop and maintain data management policies and procedures,
ensuring compliance with data privacy regulations; * generate
reports and provide HR metrics and analytics to support business
decision-making; * ensure compliance with labor laws and
regulations employee leaves, such as vacation time, sick leave,
parental leave, and other types of authorized absences; * stay
updated on HR laws, regulations, and best practices to ensure
compliance with employment laws and regulations across different
locations; * develop and update HR policies, procedures, and
employee handbooks; * communicate and train employees on HR
policies and procedures; * manage relationships with external HR
vendors, such as EORs, HR service providers, and HR software
vendors; * evaluate vendor performance, negotiate contracts, and
ensure service level agreements are met. Qualifications: *
Bachelor's/Master's degree in Human Resources, Business
Administration, or a related field (or equivalent work experience);
* excellent communication skills with good knowledge of written and
spoken English (C1); * 5+ years experience in HR operations, HRIS
management, or a similar role; * proven experience in efficient
communication with all levels of associates across the
organization; * strong knowledge of HR processes, policies, and
best practices; * experience with HRIS implementation and
management; * understanding of data privacy regulations and
compliance; * excellent analytical and problem-solving skills; *
strong organizational and project management abilities. What you
should expect from us: * the award-winning product (a Leader in
Gartner Quadrants) to be proud of; * a remote-first hybrid model:
while giving plenty of space for concentration and personal working
habits, we encourage regular meetings in one of our five hubs
worldwide; * culture of genuine care, ownership, dedication, and
high standards (learn more here); * a vibrant corporate life: enjoy
the opportunity to explore your teammates' cultures in online and
offline events, participate in sports competitions, enjoy art
master classes, and create your new favorite memories at our
parties; * caring for your health: Creatio offers several options
for medical insurance together with our medical partner * Creatio
offers all team members competitive pay; * paid leave options for
life-qualifying events, sicknesses, etc; * nice and modern hub in
the Warsaw city center to get acquainted with colleagues or to gain
some quiet space for concentration.
Keywords: Creatio, Malden , Senior HR Operations Manager, Executive , Boston, Massachusetts
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