Research Business Process Specialist-External Partnerships MA
Company: FM Global
Location: Abington
Posted on: May 8, 2024
|
|
Job Description:
FM Global is a leading property insurer of the world's largest
businesses, providing more than one-third of FORTUNE 1000-size
companies with engineering-based risk management and property
insurance solutions. FM Global helps clients maintain continuity in
their business operations by drawing upon state-of-the-art
loss-prevention engineering and research; risk management skills
and support services; tailored risk transfer capabilities; and
superior financial strength. To do so, we rely on a dynamic,
culturally diverse group of employees, working in more than 100
countries, in a variety of challenging roles.
This is an exciting newly created opportunity to join a global
facing, fast paced team. This role will report into our Vice
President, Research Manager of External Partnerships (RMEP) and is
responsible for supporting the advancement of FM Global research
objectives. The successful candidate will assist with the
administration of monitoring and maintaining research and/or
technology development relationships outside of the FM Global
Group. These organizations may include, but are not limited to,
client insured, universities, government organizations and
institutes, technical consortia, NGOs (non-governmental
organizations, or individual companies of all sizes (from start-ups
to the Fortune 100).
Responsibilities include:
Supporting and leading critical items for the delivery of research
across multiple technical areas via partnerships
Assist team leadership in identifying effective and innovative
solutions to support key research areas, staff productivity,
improved customer service, and reduced operational costs.
The following tasks are needed:
Perform detailed analysis of business needs or problems
Research and develop potential external partnerships
Propose and document business and process framework
Function as a key liaison between Administration and other FM
Global Research Teams, and between Research, other business units
within the FM Global group, and external partners
Work closely with outside providers to ensure project
progression
Create and manage partner tracker/dashboard
Test new or enhanced operation of applications and/or controls
prior to implementation.
Coordinate meeting schedules, travel bookings, key partner events,
and expense reporting for Research Partner Team Leadership
Conceive, develop, document, and maintain local processes and
procedures consisting of general business information,
accountabilities, workflow overview, system requirements, detailed
steps and actions, and exhibits.
Provide individual coaching and/or group instruction to the
business end users on new or changed processes, or to solve
process-related problems, as requested.
Learn new processes, procedures and technology introduced by FM
Global, ensure that research partnership business needs are
satisfied before and after implementation.
Support the financial budget and controlled the activities of the
Research Partnership Team, collaborating with the Research Business
Admin Manager.
Participate in various task groups as a Research Partner Team
representative.
4 Year / Bachelor's Degree
Minimum 5+ years of administrative, coordination, documentation,
and project/program management
Strong collaboration and influencing skills
Excellent English communication skills, oral and written
International business acumen
Proficiency in Microsoft Office Products
Information Mapping or similar documentation skills
Strength in translating customer needs into business requirements;
translation to technical requirements is a plus
Strong task analysis ability and technical proficiency
Strong problem-solving and troubleshooting abilities
Be curious to learn new things and investigate innovative
approaches
Ability to multi-task and prioritize
Excellent interpersonal skills
Experience working in a matrixed organization is a plus
Compensation, Grade, and Job Title will be determined based on
qualifications, experience, and technical skillset. Candidates may
be considered for a research business process specialist or a sr.
research business process specialist role.
The position is eligible to participate in FM Global's
comprehensive Total Rewards program that includes an incentive
plan, generous health and well-being programs, a 401(k) and pension
plan, career development opportunities, tuition reimbursement,
flexible work, paid time off allowances and much more.
FM Global is an Equal Opportunity Employer and is committed to
attracting, developing, and retaining a diverse workforce.
#LI-TA1
--s-p-m1--
By applying, you consent to your information being transmitted by
Monster to the Employer, as data controller, through the Employer's
data processor SonicJobs.
See FM Global Privacy Policy at
https://tbcdn.talentbrew.com/company/474/v3_0/pdf/candidate-privacy.pdf
and SonicJobs Privacy Policy at
https://www.sonicjobs.com/us/privacy-policy and Terms of Use at
https://www.sonicjobs.com/us/terms-conditions
Keywords: FM Global, Malden , Research Business Process Specialist-External Partnerships MA, Other , Abington, Massachusetts
Click
here to apply!
|