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Senior Analyst Process and Performance Management

Company: National Grid
Location: Malden
Posted on: June 20, 2022

Job Description:

About us

National Grid is hiring a Performance Management Analyst for our New England Electric Operations. This position can be in Malden, North Andover or Worcester, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

In accordance with guidelines regarding companies classified as Federal contractors and consistent with our core commitment of safety, National Grid has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a religious belief or a disability can request a reasonable accommodation.

Job Purpose

The Performance Management Analyst will be a member of a dynamic team of employees supporting the Performance Management Manager for New England Electric with process reengineering through advanced analytics, defining and building models, data mining to better understand complex data structures, turning data into actionable intelligence and driving decision making. This role is expected to provide organized tracking expertise as well as build internal and external relationships in order to deliver on process and performance improvements.

Key Accountabilities

* Owner of the NE Electric Operations Dashboard Scorecard.
* Primary point of contact for the Team on all matters related to Dashboard metrics and analytics.
* Identify, extract, and integrate data sets ranging in size from spreadsheets to big data.
* Discover the best methods of assimilating complex data sets from several different sources and formats for use in analyses. Build tools to automate data collection.
* Analyze, visualize and report data using various programming & business intelligence tools (i.e. MS SQL, Alteryx, Tableau, Microsoft PowerBI, advanced MS Excel etc.).
* Successfully interpret and summarize data to draw conclusions for managerial action and strategy
* Employ sophisticated analytics programs and statistical methods for predictive and prescriptive modeling, forecasting, and simulations.
* Build solutions that enable National Grid Electric Operations business units to shift to using data to make effective decisions across the organization.
* Establish single reporting repository to reduce data duplication and quality issues and create a self-service analytic capability for business functions.
* Identify with stakeholders' new data and reporting needs, providing expertise to business functions and IS to incorporate into existing reporting repository.
* Collaborate with Data Stewards and Data Owners to ensure alignment on data quality and on data governance.
* Develop reports that track milestones and other metrics of initiatives and programs in collaboration with key stakeholders of NE Electric Operations
* Develop and maintain effective relationships with key stakeholders to share technical advice, best practices and to understand and challenge business decisions when appropriate.
* Support the establishment of data policies and procedures.
* Support and enable the adoption of relevant processes across the operations.
* Lead and assist with special projects and tasks as required.

Supervisory/Interpersonal- Experience Required

* Excellent communicator, capable of influencing senior management and external third parties, while ensuring that information is understood by all relevant individuals.
* Ability to influence and negotiate with internal and external interfaces.
* Ability to organize and plan work effectively.


* Bachelor's degree in Computer Science (IS/IT), Mathematics, Statistics, Economics, Engineering or Finance.
* 4+ years of experience working in a datacentric role enhancing reports and dashboards required
* Extensive knowledge and experience with relational databases (Power BI, Oracle, SQLite, MS SQL etc).
* Extensive background in advanced business/quantitative analytics, statistical & probabilistic analyses, data mining, data warehousing and data modeling, JavaScript.
* Able to understand various data structures and common methods in data transformation.
* Research, develop and implement statistical models for data analysis.
* Excellent pattern recognition and predictive modeling skills.
* Demonstrated ability to translate technical knowledge into business terms.
* Demonstrated ability to interact with business stakeholders communicating results, ideas and recommendations to key decision makers.
* Effective visualization and presentation skills.
* Experience leading projects.
* Ability to set and meet deadlines.
* Excellent attention to detail.
* Ability to work in high-pressure situations.
* Ability to cope with a changing landscape and overcome obstacles required.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Keywords: National Grid, Malden , Senior Analyst Process and Performance Management, Accounting, Auditing , Malden, Massachusetts

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