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Company: Cambridge Health Alliance
Location: Malden
Posted on: April 9, 2021

Job Description:

At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs. Senior Director, Organizational Development & Learning Category: Professional and Management
Location: Commerce Place, Malden, MA
Department: Human Resources
Job Type: Full Time
Job Class: Non-Union
Work Shift: Days
Work Days: M-F, 8.5 hours per day
Hours/Week: 40
Date Posted: 03/31/2021
Requisition Number: hrq-116186
Job Details

  • The Senior Director, will be responsible for developing and executing an adaptive strategy across the organization that builds organizational capabilities and addresses emerging strategic and organizational needs in the areas of Learning, OD and Talent Management processes. The Sr. Director will consult with CHA departments and service lines and help them develop and implement a strategy to improve the performance of their leaders, teams, and organization. Job Duties:Partners with the Chief Diversity Equity and Inclusion Officer, the HR teams and other leaders to assess needs and identify opportunities to build and implement appropriate learning and OD solutions that develop and engage our employees. Creates, designs, and executes an OD/L strategy that incorporates change management methodologies, learning technologies, and evaluative measures. Designs, develops and implements talent management processes like talent and succession planning, talent assessment strategy and performance development processes across the organization. Able to navigate the balance between academic/process rigor and practitioner reality. Oversees the design and development of training content and materials that incorporate adult learning and instructional design principles. May also individual design and deliver such content Able to adapt facilitation style to engage audiences across a spectrum of levels, functions, and needs; Ensures diversity of delivery methods, including in-person, webinars, eLearning, podcasts, cohort programs, etc., to meet the needs of our employees, teams and organization Identifies and engages external consultants/vendors as needed, including directing and monitoring their work. Works closely with the Diversity, Equity and Inclusion Officer to integrate DEI strategy and metrics into programs and initiatives. Manages and monitors multiple projects and initiatives Expertise in the design and development of employee engagement and pulse surveys, including analysis of data to identify and share insights to HR and business leaders. Effectively presents to a variety of audiences including Board of Trustees and the Senior Leadership Team Takes the lead on ad-hoc requests and projects Assesses OD needs of operating, business and functional units. Plans and leads short- and long-term planning for OD programs. Prepares budgetary recommendations that meet departmental goals and provide for effective management of resources. Supervises a group of OD employees in various disciplines Ability to facilitate teams through difficult conversations in an effort to problem solve and work toward favorable team outcomes Serves as a thought leader and influential resource to implement best practices in OD initiatives especially with change leadership Work with vendors and subject matter experts to deliver comprehensive learning solutions Partners with Labor and Employee Relations and HR Advisors on departmental OD interventions Connects leaders and staff development to workforce planning analytics and key stakeholders to develop the talent pipelines of the future. Acts as an internal consultant for: Coaching (especially executive and leadership coaching) Mentoring Teambuilding Conflict resolution Researches, evaluates and implements effective and cutting edge OD strategies Participates in oversight of the organizational engagement strategy, partnering with key stakeholders to customize approaches as needed. Oversight of competency issues related to regulatory and compliance readiness and surveying (e.g. TJC, DPH, etc.) Designs and establishes benchmarks that measure the impact and effectiveness of organizational development programs on the organization's overall performance. Combine a great mix of project management, classroom standup skills and solid experience in relationship management with clients in a highly complex academic medicine environment. Qualifications Proven exceptional communication, facilitation, and influencing skills Demonstrates ability to think strategically and creatively and skilled at using data to draw out themes that 'tell a story' Proven success in driving change and influencing the adoption of new ideas Experience working as an internal consultant with strong consultative and diagnostic skills. Excellent project planning and project management skills. Ability to manage and execute multiple deliverables simultaneously. Demonstrated aptitude for learning with the flexibility to adapt to shifting priorities and navigate ambiguous situations. Proven success conceptualizing, developing, and managing scalable and engaging programs in a geographically diverse organization. Skilled at assessing needs, presenting creative solutions, developing action plans, and executing results. Experience collaborating with subject matter experts and external vendors across multiple disciplines to build and deliver innovative solutions. Minimum of 7-10 years of experience A graduate degree in organization development, industrial/organizational psychology, organization behavior, communications, leadership development, or related area preferred or equivalent work experience. Certification in assessment/feedback instruments (e.g. DISC, MBTI, ECI, ILS, OCS, Firo-B, TKI, Social Styles, 360 assessments etc.) preferred. Experience working in nonprofit organizations and particularly in Healthcare a plus. Experience supporting organization development projects like Engagement surveys, Change management, and Diversity and Inclusion. Experience coaching managers and skilled professionals; coaching certification a plus. Excellent verbal and written communication skills. Proficient with Microsoft Office Suite, Google apps or related software. Excellent presentation and facilitator skills. Ability to evaluate and research training options and alternatives. Adept with a variety of multimedia training platforms and methods. Ability to design and implement effective training and development. Excellent leadership skills. Demonstrated track record of facilitating successful hands-on and virtual learning and development experiences. Strong supervisory skills for internal team management [cha072516] Share this page Twitter Facebook LinkedIn Affiliated with: Teaching Hospital of Our Address Cambridge Health Alliance
    1493 Cambridge St., Cambridge, MA
    617-665-1000 In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, relationship identity or relationship structure, gender identity or expression, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Psychiatric Services recently published the work of three CHA researchers on the potential advantages of transitioning from a fee-for-service payment model to a value-based care model, highlighting the opportunities and challenges of CHA's shift to a value-based model of care. CHA Cambridge Teen Health Center is open & offers primary care for teens & young adults. From physicals to immunizations, mental health evaluations to support, reproductive care to education - it's all here. Call us at 617-665-1548 to schedule a visit. https:// CHA hosts virtual SMART Recovery Support Groups each Thursday, from 6 - 7 p.m., on Zoom. Learn more today: https:// Help us slow the spread of COVID-19. Remember to:
    - Avoid crowds
    - Practice social distancing when standing in lines
    - Wear a mask
    CHA is here for you! https:// The pandemic has left many individuals and families in need. Rest assured CHA is here for you with CHA Connect, a free online service that lists community programs in your area - such as food support, housing, job training and more. https:// Even superheroes wear masks and wash their hands! You can have a big impact on others around you and how seriously they take preventative measures. Can I choose which COVID-19 vaccine I get? You should get any COVID-19 vaccine that is available when you are eligible. All currently authorized and recommended COVID-19 vaccines are safe and effective. Learn more about the vaccines on our website at https:// "Today marks National Doctors' Day. It is a day to shine extra light and appreciation on the doctors in our teams and all that we are able to accomplish together." -Dr. Assaad Sayah, CEO Are you a nurse looking for a great # career opportunity? Look no further! We are currently recruiting a Perioperative Nurse Manager. This role includes a $5k SIGN ON BONUS FOR DIRECT HIRES! https:// Keep it up! It's important to keep taking precautions to prevent COVID-19.
    Learn more about the vaccines at https:// Cambridge Health Alliance (CHA) Retweeted SUPPORT THE CHILDREN CHA SERVES! CHA's annual Bike4Books fundraiser takes place this year on April 1-19. All proceeds from Bike4Books are used to purchase books for Project READ, CHA's childhood literacy program. Apply today! https:// CHA director of multicultural affairs and patient services, Vonessa Costa, adds her voice to defining equity. Find out what she and other healthcare leaders said at @ MAHealthHosp 's 2021 Leading the Conversation Conference. https:// CHA's Center for Mindfulness and Compassion is offering FREE guided daily online practices. Sessions include bringing kindness to our stress, anxiety, grief and fear. Learn more: https:// Tonight at 6:30 p.m.! COVID-19 vaccines community panel discussion: Drs. Gaurab Basu & Jeanette Callahan and Cambridge Public Health Department associate chief of clinical services Tracy Rose-Tynes, RN. Watch on Facebook Live @CouncilorPerlman or stream: https:// The month of March is National Social Work Month. It is a time to celebrate and recognize the great amazing work social workers provide to our patients, communities and colleagues. A big thank you to our social workers. Your work creates positive change across our organization. Congrats Gaurab Basu, MD, MPH, primary care physician and co-director of the Center for Health Equity Education & Advocacy at CHA. Dr Basu was named to the @ Grist 50 for his efforts to raise awareness about the health impact of climate change. # grist50 https:// Cambridge Health Alliance (CHA) Retweeted CHA offers live, virtual, FREE virtual yoga classes with certified yoga instructors for patients of all experience levels. Whether you've been practicing for years or have never touched your toes, CHA yoga is a welcoming space to practice. https:// There are no more Tweets in this timeline.

Keywords: Cambridge Health Alliance, Malden , Director, Executive , Malden, Massachusetts

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