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SR. DIRECTOR, PATIENT FINANCIAL SERVICES

Company: West Park Hospital WY US
Location: Malden
Posted on: November 22, 2021

Job Description:

CHA requires all employees to be vaccinated for COVID-19. Individuals may request exemption from the vaccine requirement for medical or religious reasons. At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs. SR. DIRECTOR, PATIENT FINANCIAL SERVICES Category: Professional and Management Location: Commerce Place, Malden, MA 02148 Department: Revenue Cycle Administration Job Type: Full Time Job Class: Non-union Work Shift: Days Work Days: 8-5 Hours/Week: 40 Date Posted: 08/17/2021 Requisition Number: hrq-121993 Job Details Job Purpose: Under the direct leadership of the Chief Revenue Officer , the Senior Director, Patient Financial Services is responsible for overseeing all revenue cycle operations for Cambridge Health Alliance. Job Duties: Provide leadership to individual managers of the revenue cycle teams including Professional Billing, Hospital Billing, and Cash Posting. Ensure teams have the tools and training to manage daily business unit operations, and to achieve defined key performance indicators. Assist managers in resolving complex issues as they arise, escalating to appropriate parties when necessary. Responsible for revenue cycle performance. Daily review and monitoring of overall AR position including KPIs, work queue volumes, and performance of identified SWAT issues. Responsible for statistical and financial reporting necessary to monitor operations. Provide analysis of cash, outstanding AR, CFBs, adjustments, and denials to CHA financial and operational leadership weekly. Develop and manage annual department operating and capital budgets. Responsible for the financial performance of PFS. Oversee and monitor department goals and objectives, including individual goals for direct reports. Ensure goals are driven to support the health system s mission and vision. Work collaboratively with CHA financial and operational leadership as well as other departmental leaders to facilitate information sharing, problem solving, and new program development. Approve documentation of all department policies, procedures and workflow processes. Assist with the implementation of system changes to enhance workflow and process as necessary. Lead Denial Management Team, facilitating meetings with appropriate teams to decrease denials and continuously assess denial issues. Ensure all team members remain engaged and focused on denial resolution. Manage credit and collection activity to ensure that CHA s credit and collection policy and procedures are being followed. Evaluate and initiate new procedures to protect the hospital's financial interest in securing payment while maintaining goodwill. Maintain current up-to-date information regarding third party billing requirements, third party reimbursement, government regulations, hospital contracts, and industry trends. Oversee all revenue cycle vendor and contractor performance, ensuring all persons working on behalf of CHA are doing so following CHA policies and procedures. Collaborate with external peers and professional groups to keep up to date on regional and national healthcare revenue cycle topics. Create an environment that promotes workforce recruitment, retention and development and maintains quality services. Monitor vendor and contractor performance and approve accounts payable invoices for payment. Oversee special project work as identified by SWAT or other teams to drive issue resolution related to billing/collections. Qualifications: Master s Degree in finance, business administration or related field preferred. Ten years experience in revenue cycle management including five plus years of experience managing staff and operations. Demonstrated comprehensive and thorough knowledge of all third party rules and requirements as they relate to billing and payments. Working knowledge of CPT and ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits and appeal processes. Demonstrated experience in the automation of patient accounts billing system activities. EPIC experience preferred. Demonstrated ability to establish a professional code and work environment and experience in working with clinical, ancillary department and primary care leaders to resolve problems. Demonstrated goal-oriented thinking, leadership ability, and strong interpersonal, operational and organizational skills. [cha072516] Share this page Twitter Facebook LinkedIn Affiliated with: Teaching Hospital of Our Address Cambridge Health Alliance 1493 Cambridge St., Cambridge, MA 617-665-1000 In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, relationship identity or relationship structure, gender identity or expression, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Join us this on Saturday as we partner with ACHI_Boston to Fall Into Health Get flu shots, COVID vaccination, dental screening & cleaning and blood pressure checks at St. Anthony Shrine, Boston. This health fair is free and open to the public In addition, CHA will provide training to 15 Revere residents in the Community Health Worker Training Program. CHA will establish a Career Pathways program for Revere youth and young adults, focused on healthcare related career pathways and leadership development. A Youth Advisory Board will also be created to help guide curriculum development, overall structure, and supportive services. Revere awarded CHA and other Revere community organizations $660K through Community Development Block Grant funding. Each org. demonstrates an ability to prevent, prepare for, and/or respond to the pandemic & service lowmoderate income Revere residents. Photo:Tara Diane Vocino Cambridge Health Alliance (CHA) Retweeted Can you get the COVID-19 booster dose at the same time as your flu shot? Yes And you can schedule both at our flu clinics. Please note that you must register for each vaccine (flu and COVID-19) separately in our system. https://www. cambridgepublichealth.org/services/disea ses-conditions/flu/cambridge-flu-clinics.php CambMA challiance The October CHA Revere Mobile Market provided 350 bags of 8 types of fresh produce and 4 non-perishable items, including kale, green peppers, leeks, apples, pineapples, parsnips, carrots, potatoes, peanut butter, cans of tuna, chicken and beans. The next market is November 6. This summer, CHA Mental Health and Wellness interns helped raise awareness and break down stigmas associated with mental health by creating a special mural project. Watch this short video and see what they produced. This use may include analytics, personalization, and ads. Cambridge Health Alliance (CHA) Retweeted The wait is over. You can now register for our upcoming flu vaccine clinics Pfizer COVID-19 vaccine will be available for those 12 and older who have not received the vaccine, need a second dose, or for those who are eligible for the booster vaccine. http://www. cambridgepublichealth.org/flu Please join us tomorrow for Boosters and Breakthroughs CHA's first virtual Lunch & Learn Series. Bring your lunch and questions for Dr. Lou Ann Bruno-Murtha, CHA's Chief of Infectious Disease on Wed., 10/6 at noon. Click this link to join the meeting: https:// bit.ly/3Av4wfZ . This use may include analytics, personalization, and ads. October is Breast Health Awareness Month. At CHA, we use the best equipment, have the finest medical personnel and follow the highest quality standards. Hear from our Director of Breast Imaging about what this means for you. https:// bit.ly/3AcHs4J Live well and manage stress this fall. Explore the Center for Mindfulness and Compassion's 8-week courses and register today Learn more at: https:// bit.ly/3t1XdJF . CHA is hiring an Inpatient Board Certified Behavior Analyst for our Somerville Campus. The BCBA provides ABA (Applied Behavior Analysis) to pediatric patients with a range of developmental conditions and behavioral disorders. Apply today https:// bit.ly/3DbSh93 CHA offers live, virtual, FREE yoga classes with certified yoga instructors for all experience levels. Whether you've been practicing for years or have never touched your toes, CHA yoga is a welcoming space to practice. More info: https:// bit.ly/3utPlS9 Our Revere Mobile Market is tomorrow, 10/2, from 10:30 - 11:30 a.m. with Gr8BosFoodBank TuftsHealthPlan and goodmeasures providing produce at the CHA Revere Care Center at 454 Broadway. Don't forget your CHA Mobile Market ID card or register on site at the market Join us on Sunday 10/3 for the Healthy Lifetsyles Ride We've partnered with BikeToTheSea and MoarRecovery to ride from Malden to Salem State Park or Nahant Beach. Take the six mile family friendly ride or the 20-mile ride to the beach: https:// bit.ly/3zEH9iL Cambridge Health Alliance (CHA) Retweeted Join us next Wednesday, October 6 at noon for Boosters and Breakthroughs CHA's first virtual Lunch and Learn Series. Bring your lunch and questions for Dr. Lou Ann Bruno-Murtha, CHA's Chief of Infectious Disease . Click this link to join the meeting https:// bit.ly/3Av4wfZ . This use may include analytics, personalization, and ads. Cambridge Health Alliance (CHA) Retweeted Have you registered for MHA's free Executive Insights session on Thursday? This is a unique opportunity to hear from challiance CEO Dr. Assaad Sayah about healthcare leadership, COVID-19 response, and the path forward for our system Register here: https:// bit.ly/3zQDDlF Due to a facilities issue, all services at our CHA Somerville Campus, including the CHA Urgent Care Center, are currently closed. We are reaching out to our patients and are doing our best to accommodate everyone at other CHA locations in the interim. Thank you for your patience. There are no more Tweets in this timeline.

Keywords: West Park Hospital WY US, Malden , SR. DIRECTOR, PATIENT FINANCIAL SERVICES, Executive , Malden, Massachusetts

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