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Associate Director (Homelessness Prevention and Legal Services)

Company: Housing Families Inc.
Location: Malden
Posted on: September 17, 2023

Job Description:

Associate Director of Homelessness Prevention and Legal Services (Chelsea)DIVISIONDevelopmentLOCATIONHIRING MANAGERTIME REQUIREMENTFull-timeAbout UsAt Housing Families, we are working to achieve housing equity and wellbeing for all. We partner with communities, families, and individuals to ensure housing stability by offering tailored services including temporary and permanent housing, food assistance, counseling and therapy, legal services, and youth programs.With Housing Families' continued growth, we now offer services in Malden, Everett, Revere, Chelsea, and Medford, where, since our inception in 1986, we've strengthened housing security for over 2,400 families and individuals.We are looking for those who share in this vision and for skilled, compassionate individuals who share in our agency values of Respect, Caring, Integrity, Growth, and Team Work:

  • Respect - We treat people with dignity.
  • Caring - We show compassion and act thoughtfully.
  • Integrity - We adhere to high standards.
  • Growth - We foster innovation and continuous development.
  • Team Work - We collaborate and celebrate.Role Purpose & ResponsibilitiesPurposeThe Associate Director provides leadership and oversite to the Chelsea Homelessness Prevention and Legal Services team including supervising staff, maintaining data, and assisting with funding reports. Additionally, this person is the outward facing liaison with the Chelsea community and community partners.Responsibilities
    • Maintains a substantial client caseload as determined by funding sources and the Director.
    • Stays current on laws and regulations applicable to the position.
    • Writes in a clear, concise manner.
    • Assists paralegal in assessment and intervention with clients.
    • Helps develop and maintain contact with community resources relevant to client needs.
    • Abides by the BBO and Agency confidentiality policies.
    • Provides community trainings to tenants, landlords, service providers and volunteer attorneys as requested.
    • Participates in legal housing initiatives in Chelsea.
    • Participates in and making him/herself available for other projects as determined by funding sources and the Director.
    • Makes him/herself available to staff and the community for general questions.
    • Provides appropriate referrals.
    • Covers HPLSP cases for other attorneys and paralegal.
    • Works closely with the Paralegal, student interns, and volunteers-providing necessary supervision in the Director's absence.
    • Works in conjunction with other providers as determined appropriate.
    • Collects and enters all required client contact and other information into files and database.In addition to the responsibilities above, responsibilities of the Associate Director include:
      • Provides supervision to assigned staff members.
      • Designs and implements other local initiatives as determined by the Director.
      • Coordinates new intake sites and provides intakes in the community
      • Assists Director with administrative functions for Chelsea program
      • All other assigned duties as they arise.We believe that to be successful in this position, it is crucial that the candidate can honestly assess their strengths and determine that they include:
        • An understanding of low-income populations,
        • Knowledge of relevant human services programs,
        • Good verbal and written communication skills,
        • Ability to prepare statistical reports on various aspects of program-related activity
        • Ability to collect and distribute information to staff members.Qualifications/RequirementsQualifications
          • Bilingual candidates strongly encouraged to apply.
          • Experience working with and understanding low-income populations.
          • Detail-oriented ability to be flexible and remain positive.
          • Knowledge of relevant human services programs.
          • Open to feedback with a desire and ability to learn and grow.
          • Ability to empathically de-escalate emotional reactions.
          • Possess critical thinking, analytical, problem solving, and negotiating skills.
          • Ability to remain calm and responsive during crises.
          • Ability to practice clear role boundaries and refer questions and concerns outside job scope to appropriate staff.Eligibility Requirements
            • JD and admission to the Mass. Bar.
            • Working knowledge of the impact of trauma and homelessness is preferred
            • Bilingual (Spanish speaking) strongly preferred
            • Working knowledge of the impact of trauma and homelessness is preferred.
            • Must be willing to work in Chelsea, MA, and surrounding areas.
            • Must have unrestricted work authorization to work in the United States
            • Must have reliable transportationPhysical Requirements
              • Must be able to lift up to 30 pounds at a time walking up and down flights of stairs
              • Must be able to sit for prolonged periods of time at a desk while working on a computerApplications / Compensation
                • Benefits: Medical, Dental and Retirement Plan
                • Please send a cover letter and resume to:
                • Please include "Director of Development" in the subject line

Keywords: Housing Families Inc., Malden , Associate Director (Homelessness Prevention and Legal Services), Executive , Malden, Massachusetts

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