District Manager

Company: Public Storage
Location: Malden
Posted on: September 18, 2023

Job Description:

Annual Compensation Pay Range: $100,000 - $116,000We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!As a--District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences.--If this is you, you are the leader we're looking for!--We are--Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!Lead, Manage and Develop People, Brand Ambassador & Operational ExcellenceLead an Engaged Team:

• Recruit, motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategiesBrand Ambassador & Operational Excellence:
  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.Deliver Outstanding Customer Service:
    • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
    • Address customer inquiries and concerns promptly in a professional mannerGrow and Maintain a Robust Business:
      • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
      • Communicate effectively with customers, colleagues and team-membersBENEFITS:
        • $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
          • Second year bonus potential increase to $20,000 performance-based bonus
          • Participation in company stock program that includes dividends paid quarterly
          • Internal promotional and career opportunities throughout the United States
          • Extensive training and coaching plans - we want you to succeed!
          • Comprehensive group healthcare programs
          • 401(k) with generous employer match
          • Paid time off
          • Monday thru Friday work schedule

Keywords: Public Storage, Malden , District Manager, Executive , Malden, Massachusetts