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RN Complex Care Manager, Ambulatory

Company: Cambridge Health Alliance
Location: Malden
Posted on: August 1, 2022

Job Description:

Location: CHA Malden Care Center Work Days: 8:30 AM - 5 PM Category: Registered Nurse Department: Primary Care Complex Care Mgmt Job Type: Full time Work Shift: Day Hours/Week: 40.00 Union: Yes Union Name: MNA EverettJob PurposeThe Complex Care Manager works as part of a complex care management (CCM) team to screen high risk/high utilization patients. Conducts comprehensive assessments of patients to identify drivers of poor health outcomes and develop individualized care management plan in collaboration with patient and care team. Works with payers, caregivers and clinical staff to provide goal-oriented, coordinated care and health management for individual patients. Collaborates with staff at anchor site to foster a meaningful and collaborative approach to health management for identified patients. Provides leadership for a collaborative multi-disciplinary team process by establishing a meeting agenda and support for the team in care plan implementation for multiple patients with complex medical, psychosocial, behavioral health needs. Identifies and manages risk for specific populations, eg. pts with COPD, unmanaged diabetes, heart failure, renal disease. Contributes to an innovative, collaborative team process. Work Experience:Minimum of 5 years of broad clinical experience, predominately in community health nursing, VNA or home care.Extensive knowledge of chronic disease management.Comfort working with patients with behavioral health and substance abuse conditions and/or significant psychiatric co-morbidities and patients requiring considerable support accessing community-based supports. Care Management Experience required.Qualifications/Certifications:Education/Training: Graduate of an NLN-accredited School of Nursing, BSN required. Licensure: Current RN license in the Commonwealth of Massachusetts American Heart Association BLS requiredDemonstrated competency in managing a caseload of ethnically diverse patients across the continuum of care.Bi-lingual capacity (Spanish, Portuguese, Haitian Creole) highly desirable. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Keywords: Cambridge Health Alliance, Malden , RN Complex Care Manager, Ambulatory, Healthcare , Malden, Massachusetts

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