Lab Supervisor - Inpt Phlebotomy & Specimen Processing

Company: Trinity Health Of New England
Location: Hartford
Posted on: February 26, 2026

Job Description:

Job Description About the Company Saint Francis Hospital has been an anchor institution in Connecticut since 1897. Saint Francis, a member of Trinity Health Of New England and Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Saint Francis Hospital, a Level 1 Trauma Center, is a 617 bed hospital and a major teaching hospital. Other Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital. About the Role Trinity Health Of New England at Saint Francis Hospital & Medical Center in Hartford, CT, is looking for a dynamic, team-oriented individual for the Lab Supervisor position in the Lab's Specimen Processing Section: Inpatient Phlebotomy & Accessioning. You would lead the strategic and daily operations of assigned department, ensuring accurate, timely testing and exceptional service. This role oversees quality programs, regulatory compliance, and continuous process improvement. Responsible for staffing, training, and performance management, the supervisor fosters a culture of safety, accountability, and collaboration. Acts as a technical expert and liaison across departments, resolves complex issues, and supports LIS enhancements. Maintains operational efficiency, fiscal responsibility, and a strong commitment to quality and customer satisfaction. Responsibilities Oversee the day-to-day technical and operational functions of the laboratory, ensuring consistent workflow, timely specimen processing, and adherence to established protocols. Monitor workload distribution and adjust staffing or processes to maintain service continuity. Recruit, interview, and onboard laboratory staff. Provide ongoing training, mentorship, and performance evaluations. Foster a collaborative, respectful, and customer-focused work environment that encourages professional growth and high performance. Manage laboratory resources effectively, including personnel, instrumentation, and supplies. Monitor inventory levels, forecast future needs, and submit procurement requests with appropriate justification. Collaborate with IT and clinical teams to implement and maintain LIS functionality and staff training to ensure accurate data capture and reporting. Provide phlebotomy coverage during staffing shortages or high-volume periods. Act as a liaison between the laboratory and other departments, including nursing, medical staff, and administration. Qualifications Bachelor’s degree or higher in Physical, Chemical, or Biological Science. Or, an Associate’s degree is acceptable with a minimum of 10 years of experience in Clinical Laboratory Science. Current ASCP certification (or equivalent) relevant to the assigned department is required. Three (3) years of experience in Clinical Laboratory Science. Prior experience in a senior, lead, or supervisory role in large Lab environment is highly preferred. Experienced in phlebotomy. Required Skills Leadership and team management skills. Strong communication and interpersonal skills. Ability to manage multiple tasks and priorities. Technical expertise in laboratory operations. Preferred Skills Experience in a large laboratory environment. Knowledge of regulatory compliance and quality assurance. Proficiency in laboratory information systems (LIS). Pay range and compensation package Competitive Benefits Package. Generous shift differentials. Equal Opportunity Statement Trinity Health Of New England is committed to diversity and inclusivity in the workplace.

Keywords: Trinity Health Of New England, Malden , Lab Supervisor - Inpt Phlebotomy & Specimen Processing, Healthcare , Hartford, Massachusetts