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Barista/ Shift Lead

Company: New City Microcreamery
Location: Malden
Posted on: November 22, 2022

Job Description:

Pay Rate $16 $17.50 plus tips (Tips vary and generally add an extra $4-$10/hour to your pay each week)Job Responsibilities Include:Supervising Front of House operations while on shiftOpening/Closing the shopRegister transactions/deposit handlingInventoryDelegating necessary tasks to scoopersScooping ice creamMaking waffle conesShop maintenanceRestocking paper goodsRestocking ice creamsBarista assistanceEngage guest by greeting them and making them feel welcome in our " Home" recognize first time guests & educating them about what we do/serve/who we areModel & share guest service best practices with all team members to deliver a pleasant & memorable guest experience.Implement company asset protection procedures to identify & minimize profit lossRecommend items for sale to guest (up-sell & add-on)LOVE DESSERT, GOOD FRIENDS AND GREAT EXPERIENCE? APPLY TODAY!REQUIREMENTSMust be 18+Must have reliable transportationAbility to work a flexible schedule, including nights & weekendsSolid customer service skillsResponsible, dependable, honestProfessional appearanceExcellent verbal skillsAbility to stand & walk for extended periods of timeMust be fluent in reading, writing & speaking EnglishAbility to regularly lift and/or move up to 25 poundsHere at New City, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

Keywords: New City Microcreamery, Malden , Barista/ Shift Lead, Hospitality & Tourism , Malden, Massachusetts

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