Relief Evening Men's Inn Counselor
Company: Pine Street Inn
Location: Boston
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: SCHEDULE : On Call
as Needed, 2:45 PM-11:15 PM. Essential position during weather and
other emergencies. Pays $21.40 - $30.00 per hour DOE - (Salary
ranges provided are based on relevant experience and skill set)
LOCATION: 444 Harrison Avenue, Boston, MA The Relief Guest Services
Specialist is an essential position and will work 100% site based
to maintain guest to staff ratio SUMMARY OF THE POSITION: The
Relief Guest Services Specialist (Relief GSS) works from the Pine
Street Inn policy and procedures developed to ensure a safe shelter
environment for guests and staff and follows all the same
requirements as regularly scheduled Guest Services Specialists. The
Relief Guest Services Specialist has a primary focus on the direct
care of guests and, as such, responds to guests in a timely and
professional manner based on the prioritization of guests’ needs.
The GSS assists with the development and implementation of a
housing pathway by motivating guests to rapidly work on housing and
connecting guests to appropriate resources. The Relief Guest
Services Specialists will also assist guests in connecting with
substance abuse, mental health and medical resources when the
shelter cannot safely accommodate a guest needs. The Relief GSS is
required to stay energized and focused even when demands are
ambiguous and strenuous. The Relief GSS is required to enter data
into the Homeless Management Information (HMIS) system and to
document reports in keeping with agency policy. The Relief GSS is
required to make sound decisions and appropriately seeks guidance
from a supervisor. Requirements: QUALIFICATIONS:
EDUCATION/TRAINING: REQUIRED: High School diploma or GED PREFERRED:
·Valid MA driver’s license in good standing ·Bilingual
English/Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of one (1)
year of experience in the Human Services field PREFERRED:
Administering Narcan and CPR in a work setting Knowledge in the
areas of addiction, recovery, and mental illness Knowledge of
issues pertaining to the homeless Knowledge of area resources
Keywords: Pine Street Inn, Malden , Relief Evening Men's Inn Counselor, Hospitality & Tourism , Boston, Massachusetts
