Assists guests in getting on and off of chair lifts by operating
ski lift including inspection and testing before opening. Must be
energetic, outgoing and able to interact with guests in a friendly
and fun manner. As a customer focused organization, a crucial part
of each employees' job is to get and keep guests.
Under the supervision of the Lift Operations Supervisor or
his/her assistants, operates the assigned lift in accordance with
standard procedures and written or verbal instructions to provide
safe, quality uphill transportation for guests and employees.
Assists with the shoveling and raking of snow and ice on a
regular basis to maintain proper ramps, corrals and work areas.
Assists with the inspection of the lift prior to operations
start up, which includes emptying trash containers, continually
checking the status of marker information boards, tissue
dispensers, assisting in the daily checking of switches, chairs,
grips and maintaining of ramps and corrals.
Must become familiar with the area (lifts and trails) and also
know the functions of other departments. Advises and assists guests
as needed in a courteous manner.
Must become familiar with resort's policies, safety policies and
guest service expectations.
Communicates problems to superiors, while showing initiative in
handling routine matters and emergencies.
Continually remains vigilant to the needs of both the equipment
and the guests and reacts to those needs in the safest manner while
maintaining quality service.
Contribute to team effort by participating in Job Sharing,
assuming responsibility for the cleanliness of the resort and
safety of guests and employees; participating in safety meetings;
accepting diverse assignments; maintain a positive and friendly
attitude and demeanor in all internal and external
Meet service level objectives and department goals as set forth
by immediate supervisor.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.