MaldenRecruiter Since 2001
the smart solution for Malden jobs

Remote Experienced Tax Preparer – Seasonal

Company: Intuit
Location: Malden
Posted on: October 17, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Malden , Remote Experienced Tax Preparer – Seasonal, Other , Malden, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Mental Health Counselor/Therapist for Online Therapy
Description: Private practice with no doors and no overhead. 10 10 Join the world 38 039 s largest online counseling platform. 10 10 We provide the marketing, the technology, and the additional income. You (more...)
Company: BetterHelp
Location: East Providence
Posted on: 10/24/2020

Santander Holdings Usa Inc Sr. Representative Fraud East Providence Ri in East Providence
Description: Santander Holdings Usa Inc Sr. Representative Fraud East Providence Ri - Santander Holdings USA Inc Sr. Representative, Fraud, East Providence, RI-2003025 DescriptionAs a member of Santander s retail (more...)
Company: Santander Holdings USA Inc
Location: East Providence
Posted on: 10/24/2020

Santander Holdings USA Inc is Now Re-Hiring for Santander Holdings Usa Inc Sr. Representative Fraud
Description: Santander Holdings Usa Inc Sr. Representative Fraud East Providence Ri - Santander Holdings USA Inc Sr. Representative, Fraud, East Providence, RI-2003025 DescriptionAs a member of Santander s retail (more...)
Company: Santander Holdings USA Inc
Location: East Providence
Posted on: 10/24/2020


Get New Siding Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: East Providence
Posted on: 10/24/2020

Amazon Warehouse Assistant (Evening Shifts Available) - Benefits Included - Earn up to $19.5/hr
Description: Full-time Warehouse Team Member - Hourly pay rate: Earn 16.50 - 19.50/hr, plus benefits Location: Bellingham, MA Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon
Location: Woonsocket
Posted on: 10/24/2020

Amazon Warehouse Operator - Immediate Openings!
Description: Seasonal Part-time Warehouse Team Member - Hourly pay rate: Earn 16.00 - 19.00/hr, plus benefits Location: Milford, MA Job opportunities vary by location. We update postings daily with open (more...)
Company: Amazon
Location: Woonsocket
Posted on: 10/24/2020

Amazon Warehouse Attendant - Immediate Openings
Description: Seasonal Part-time Warehouse Team Member - Hourly pay rate: Earn 16.00 - 19.00/hr, plus benefits Location: Milford, MA Job opportunities vary by location. We update postings daily with open (more...)
Company: Amazon
Location: Woonsocket
Posted on: 10/24/2020

Technology Development Program: Cloud Engineer I (June 2021)
Description: DescriptionJumpstartyour future while helping us build the bank of the future -- The financial industry isevolving and Citizens is striving towards becoming a top technology destinationfor customers and (more...)
Company: Citizens
Location: East Providence
Posted on: 10/24/2020

Delivery Partner / Delivery Driver - No Restaurants, No Riders!
Description: Why Partner with goDrive Earn a per order commission 100 of your tips Make a guaranteed hourly minimum varies by market Choose your own schedule and
Company: goPuff
Location: Woonsocket
Posted on: 10/24/2020

Class A CDL Over The Road Truck Driver - Weekly Home Time
Description: CLASS A CDL OVER THE ROAD TRUCK DRIVER - WEEKLY HOME TIME Kreilkamp Trucking is Looking for Great Class A CDL Over the Road Truck Drivers to Join our Family Now Hiring OTR CDL A Truck Drivers - (more...)
Company: Kreilkamp Trucking Inc
Location: Woonsocket
Posted on: 10/24/2020

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Malden RSS job feeds