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Personal Care Line Scheduler

Company: Amedisys Home Health Services
Location: Malden
Posted on: May 31, 2021

Job Description:

What You Will Do

Responsible for performance of scheduling duties for an assigned group of clients and field staff. Maintains the ongoing scheduling of client visits for all assigned field staff. Frequently communicates with clients, their families, case managers and AHC staff members to ensure continuity and coordination of client care services. Provides rotating night and weekend coverage.

  • Schedules all visits based on client needs and efficient use of resources.
  • Communicates client schedules to field staff and job duties for assigned shift.
  • Documents all actions appropriately in the scheduling system.
  • Verifies all authorizations prior to scheduling and escalates issues appropriately.
  • Provides direction and assistance to the Scheduling Assistants to support the Care Center's goals.
  • Follows up with aides regarding issues with timeliness, missed shifts, dress code, etc., documents findings, and escalates appropriately.
  • Performs other duties as assigned.

Required

  • High School diploma or equivalent required.
  • Three or more year(s) of customer service experience is required.

Preferred

  • One or more year(s) of scheduling experience preferred.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Keywords: Amedisys Home Health Services, Malden , Personal Care Line Scheduler, Other , Malden, Massachusetts

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