Job Duties: Actively and efficiently manage the flow of patients through the clinic. Actively communicate with patients to set expectations, i.e., wait times and what to expect during the visit. Pre-visit chart medical record preparation and information gathering to optimize the visit. Room patients: assist providers with medical histories, appropriate documentation in the electronic health record, check routine vital signs. Perform point of care testing. Perform screening questionnaires and pain scores as needed. Initiate team huddles and participate in team/department meetings. Assist providers with clinical procedures. Participate in process improvement initiatives. Update computerized reminders and snapshot. Review and update overdue health maintenance and open orders. Book screening tests as part of the outreach process (e. g., mammograms, colonoscopies) and occasionally books follow up appointments (e.g., well child visits, vaccine booster visits). Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone. Tracks completion of certain patient tests. Participate in shared medical appointments, including recording history and findings into the electronic health record. Participates in the education of students and residents by explaining the MA role and allowing observation of their work for training purposes.

Qualifications: Graduation from an accredited medical assistant program; current experience as a Medical Assistant in outpatient setting and AHA BLS required. Knowledge of a second language is preferred.