Conducts approximately 125 special education mediations and
other alternative dispute resolution proceedings annually; manages
a caseload of approximately 250 mediation requests/inquires
annually; provides technical assistance regarding laws,
regulations, and due process options pertaining to special
education and disability laws to families and school districts;
reports on caseload; presents to relevant groups on BSEA mediations
and facilitations. Other duties as assigned.
1. Schedules, convenes and conducts special education
mediations/alternative dispute resolution proceedings involving
public school administrators, parents, advocates and/or attorneys
and staff from other agencies.
2. Manages the conduct and facilitates the problem solving of
participants in the dispute resolution proceedings.
3. Provides technical assistance regarding state and federal
special education laws and regulations.
4. Memorializes the terms of the Mediated Agreements reached by
5. Conducts proceedings so as to assure confidentiality.
6. Controls dispute resolution proceedings in an effort to
arrive at a speedy and meaningful resolution of the dispute.
7. Manages mediation/dispute resolution caseload.
8. Determines which issues should take priority in order to
direct alternative dispute resolution proceedings.
9. Uses discretion and sound judgment in field conditions.
10. Exhibits personal integrity, neutrality, and impartiality in
all aspects of the performance of duties.
11. Regularly inputs information and relevant data on mediation
caseload into BSEA data management system.
12. Conductions trainings on Special Education mediation and
facilitation as needed.
13. Performs related work as required.
14. Promptly responds to mediation participants inquiries.
15. Drives to school districts across the Commonwealth to
conduct mediations daily. Will be covering school districts in
Western Massachusetts, preference for candidates who live in
1. Recent experience in serving as a mediator.
2. Knowledge of IDEA and Massachusetts Special Education
3. Preference for candidates with settlement drafting
4. Training in dispute resolution theory in addition to
5. Ability to focus and redirect efforts of others.
6. Reliable, collaborative team player.
7. Good interpersonal and communication skills.
8. Caseload management skills.
9. Ability to access computer server and databases from
1. Candidates must have mediator training to comply with
Massachusetts Mediator Confidentiality statutes (MGL Ch 233, sec.
2. Valid Driver's License.
3. Vehicle to drive to locations of mediations across the
*First consideration will be given to those applicants that
apply within the first 14 days.*
Minimum Entrance Requirements:
Applicants must have at least (A) four years of full-time, or
equivalent part-time, professional experience in teaching,
educational administration, educational counseling or educational
guidance, or (B) any equivalent combination of the required
experience and the substitutions below.
I. A Bachelor's degree with a major in education or special
education may be substituted for a maximum of two years of the
II. A Graduate degree with a major in education, special
education, educational administration or educational counseling may
be substituted for a maximum of three years of the required
*Education toward such a degree will be prorated on the basis of
the proportion of the requirements actually completed.
Special Requirements: Based on assignment, possession of a
current and valid Massachusetts Class D Motor Vehicle Operator's
License or the equivalent from another state may be required.
*An Equal Opportunity/Affirmative Action Employer. Females,
minorities, veterans, and persons with disabilities are strongly
encouraged to apply.*
**Organization:** **Administrative Law Appeals*
**Title:** *Mediator - Bureau of Special Education Appeals*
**Location:** *Massachusetts-Malden - 14 Summer Street*
**Requisition ID:** *210001UI*