Company: Acro Service Corp
Posted on: May 14, 2022
Location: Malden, MA (hybrid)
Plan and facilitate M365 communication efforts working with
business and technical stakeholders.
Research, curate, and gather information, and produce well-written
content such as help guides, tips and tricks, policy and
guidelines, text- and video-based instructions, training modules,
and news articles.
Create and publish announcements, news posts, and news digest.
Review and edit content and manage approval process before
Continuously maintain and update content to deliver current and
Perform analysis of business process for each agency and employees
and create targeted communication for those audiences based on
their specific needs.
Provide guidance on best practices for successful
Provide M365 Office hours as needed.
Provide one on one user sessions or group sessions with the users
Seek and respond to customers' feedback.
Advocate for adoption of M365 tools across the secretariat.
Assist in creation of governance, compliance, data policy, records
management, retention, standard operating procedures, etc.
Proven record of excellent writing and communication skills
demonstrated in an enterprise setting.
Experience and proficiency with Microsoft 365 collaboration
ecosystem for Enterprise and other tools.
Prior experience of creating policy, governance, and standard
Flawless grasp of English language, including idioms and current
trends in expressions.
Prior experience of creating and editing video-based tutorials.
Prior experience of end user training to a wide range of users
A bachelor's degree in a related field.
Keywords: Acro Service Corp, Malden , Success Specialist, Other , Malden, Massachusetts
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