Front Desk Supervisor- Crunch Fitness
Company: Crunch Fitness
Posted on: July 31, 2022
Crunch Fitness is looking for a Front Desk Supervisor to join
our growing team. Come change lives through fitness! Are you
looking for a career opportunity in one of the fastest growing
fitness clubs? Crunch Fitness is now accepting applications for
qualified, professional, & career minded Representatives that are
ready to change lives, be a part of a team and grow personally
within a premier organization. With eighteen locations, currently
and 50 locations planned, this position offers tremendous
opportunity for growth & career advancement. What We Look For In
Our Crunch Representatives:
- A desire for personal growth
- Team oriented individual
- Outgoing Personality
- Serviced minded
- Be willing to go above and beyond
- Efficient and effective communication skills The Ways You
- Benefits include: medical, dental, vision, life and short term
- 401k plan with an employer match
- Paid time off and Holidays
- Exciting team environment
- Growth opportunity in a rapidly growing company
- Free Crunch Fitness membership If you're ready to stop looking
for a job and ready to begin a CAREER then now is the time to
contact Crunch. Please submit a copy of your resume along with a
cover letter specifically describing how you will be the next
person responsible for taking our team to all new levels. Job
Summary: -The Front Desk Supervisor will help ensure the smooth and
efficient operational procedures within the Front Desk department,
enabling the club to provide the highest level of customer service.
He/She will demonstrate an aptitude and command of all company-wide
policies and initiatives to ensure the integrity of the Crunch
brand. Essential Job Responsibilities: -Club Operations
- Supervises the Front Desk and retail operations.
- Monitor membership and retail goals and ensure club is on track
to meet and exceed assigned goals.
- Assist in the staffing, training and performance management of
Front Desk employees. -Member Service Operations
- Achieve desired sales goals.
- Achieve desired revenue goals thru the leadership and
motivation of employees.
- Implement and support company programs and promotion to help
generate new sales leads for optimum new membership growth.
- Greet and direct members and guests as they enter the club, as
well as when they exit.
- Provide assistant to members along with managing inquiries
about club operations and policies.
- Check in all members and guests in accordance with company
- Answer phones in a courteous, helpful, and professional
- Maintain an atmosphere which makes members feel welcome.
- Assist the GM and GMIT in member requests.
- Facilitate payment of member services in accordance with
- Create a great guest experience by delivering a personalized,
guest-centric tour of the club.
- Turn every guest club visit into a new member relationship by
listening to guests' goals, presenting Crunch in a way that best
connects with them, and establishing trust in Crunch through
transparent pricing, open dialogue, and passion for fitness.
- Create an outstanding member experience; follow up with current
members to see if they are achieving their fitness goals. Serve as
a resource for their questions or concerns, and put them in touch
with the right resources as appropriate to ensure members are
getting to their fitness goals.
- Generate leads/new business through member promotions, leads,
referrals, and guest passes.
- Responsible for being current and effectively communicating all
marketing campaigns to members and prospective members.
- When not executing other job-related tasks, be present on the
club floor and locker rooms, helping ensure a clean and safe
environment, while developing relationships for prospecting. Please
note: This job description was designed as a summary of the typical
function of the job, and is not a comprehensive list of all
possible job responsibilities. The tasks and duties might differ
from those outlined above and other duties, as assigned may be part
of the job. - -
Keywords: Crunch Fitness, Malden , Front Desk Supervisor- Crunch Fitness, Other , Malden, Massachusetts
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