Test Specialist CC1-Functional
Company: TechDigital Group
Location: Boston
Posted on: May 3, 2025
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Job Description:
Required Skills / Qualification:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 10+ years of extensive experience in testing within a banking contact center environment
- Proficiency in Genesys contact center tools, including configuration, testing, and issue resolution
- Strong understanding of testing methodologies, tools, and frameworks
- Proficient in utilizing Jira for issue tracking, project management, and test case management
- Experience with Application Lifecycle Management (ALM) tools for test planning and execution
- Analytical mindset with the ability to interpret complex data for issue identification
- Excellent communication and collaboration skills for cross-functional teamwork
- Detail-oriented approach with a focus on accuracy and documentation
- Preferred: Certifications in Genesys tools or relevant testing
methodologies, knowledge of banking processes, experience in
automation testing
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Keywords: TechDigital Group, Malden , Test Specialist CC1-Functional, Other , Boston, Massachusetts
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